It’s one thing to be lagging behind certain competitors, it’s a completely other thing not to be even mentioned. So when Gizmodo did their Detailed State of the Apps report, one major vendor’s app store was missing. Worse, Palm was listed twice, once under the HP brand.

I love you Nokia, you paid my bills for many years. I can wax nostalgic on your great North American past. I can make an argument that your current state is due to the rise of operator brands. I can even still believe you have the best interests of your consumer in mind.

What I can’t do is justify how you lost so much mindshare…

So I wonder, how does any company, especially one with the marketing resources of Nokia re-build a relationship with its lost consumers?